Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.babyhouse.co.za (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

• Your web browser
• IP address
• Time zone
• Cookies installed on your device

As you browse the Site, we may also collect information about:

• The pages or products you view
• Search terms or websites that referred you
• How you interact with the Site

We collect this data using:

• Cookies – Data files that include an anonymous unique identifier.
• Web beacons, tags, and pixels – Electronic files that track browsing behavior.
• Log files – Records of events and interactions on the Site.

When you make a purchase or attempt to do so, we collect personal information including:

• Your name
• Billing and shipping address
• Payment information (including card or bank details)
• Phone number
• Email address

2. How We Use Your Personal Information

We use the information collected to:

• Fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices or confirmations)
• Communicate with you directly
• Screen for potential fraud or security threats
• Provide you with information or advertising relating to our products and services (only with your consent, where required)

We also use analytics to better understand how customers interact with the Site and to improve your shopping experience.

3. Sharing Your Personal Information

We share your information with trusted third parties to help us operate and grow our business:

• WordPress – Our website and ecommerce platform
• Google Analytics – For usage tracking and improvement
• Facebook – For marketing and advertising purposes

We may also share your personal information to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our rights

We do not sell your personal data to any third party.

4. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction, update, or deletion of your information
• Withdraw consent to marketing communications at any time

You can manage or delete your personal data by contacting us at info@babyhouse.co.za.

If you are a South African resident, please note that we process your information in accordance with the Protection of Personal Information Act (POPIA).

5. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill orders and services
• Comply with legal and tax obligations
• Resolve disputes or enforce our agreements

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with a revised "Last updated" date.

7. Contact Us

For questions about our Privacy Policy, data practices, or if you would like to exercise your rights, please contact us:

📧 Email: info@babyhouse.co.za